Contact Us
Qubitlance Media Private Limited
Operator of kunkupatri.com
Customer Support
For general queries, technical issues, or assistance with your account:
Email: support@kunkupatri.com
You can also raise a support ticket directly from your dashboard after logging in. Our AI-powered support and integrated ticket system will help resolve your queries promptly.
Response Time: We aim to respond to all support queries within 24 hours on business days.
Grievance Redressal
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, if you have any grievances or complaints regarding the Platform, its content, another User's conduct, or the processing of your personal data:
Grievance Officer
Email: grievanceofficer@kunkupatri.com
- All grievances will be acknowledged within 24 hours of receipt.
- We will endeavour to resolve all grievances within 15 days from the date of receipt.
Account Closure
You can close your account at any time through the Settings page on the Platform.
Alternatively, you may request account closure by emailing:
Email: cancellation@kunkupatri.com
Upon closure, your profile will be removed and your personal data will be deleted in accordance with our Privacy Policy.
Data Protection Rights
To exercise your rights under the Digital Personal Data Protection Act, 2023 — including access, correction, or erasure of your personal data — please email:
Email: grievanceofficer@kunkupatri.com
Requests will be processed within 30 days of receipt. We may require verification of your identity before processing your request.
Feedback and Suggestions
We value your feedback. If you have suggestions for improving the Platform, please write to us at:
Email: support@kunkupatri.com