Shipping, Delivery and Exchange Policy
Last Updated: 28 September 2026
Kunkupatri (kunkupatri.com, operated by Qubitlance Media Private Limited) provides an online matrimonial service. We do not sell or ship any physical goods.
How your membership is delivered
- A membership is delivered online, to your Kunkupatri account. There is nothing to ship and no delivery charge.
- It is activated as soon as Razorpay confirms your payment — usually within a few seconds.
- You receive a payment confirmation and GST tax invoice by email at the address on your account. The invoice is also available at any time under Billing in your account.
- The date your membership is valid until, and your payment history, are shown on the Billing page.
If your payment went through but your membership is not active within 24 hours, please raise a support ticket or email support@kunkupatri.com. If it cannot be activated, you are entitled to a full refund under our Cancellation and Refund Policy.
Exchanges
As the membership is a digital service delivered to your account, exchanges do not apply. For cancellation and refunds, see our Cancellation and Refund Policy.
Contact
Email: support@kunkupatri.com — or see our Contact page for all the ways to reach us.